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My most important research interest area and which has culminated in my experience. Factors associated with Customers Satisfaction  in, and financial institutions: Jordanian banks Customers services.general banking services Corporate social responsibility Subjective well being and quality of life Customers perceive Sharia’h Law compliance in Islamic banking Cultural factors affected business Abroad  Customers Relationship  Management. Service Quality and  Customer satisfaction. New products  development. As a consequence of my studies, I have developed methodological strengths and skills in using and applying techniques that related to positivist research paradigms, which emphasize quantitative research approaches.